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Frequently Asked Questions

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Frequently Asked Questions

Why can't I view online trees?

Where is my order?

What operating systems will Family Tree Maker run in?

Troubleshooting online/subscription access issues
Why am I receiving an error message trying to view images in the US Census Collection?
Your Account Information

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Change my user name/password

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Free online classes let you learn at your own pace.
Books and videos help you get the most out of your genealogy software.
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Visit the Learning Center.
New to the Help Center
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