Online Support
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Search the Knowledge Base
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Update your software
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Read our FAQ
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Email Us
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Email Family Tree Maker Support
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Contact by Phone
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Nation / Region
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Telephone Number
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Days and Time Available
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United States (Contiguous 48 states, Alaska, Hawaii)
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1-800-ANCESTRY (262-3787) (toll free)
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| Monday - Thursday |
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10:00 am - 10:00 pm EST |
| Friday |
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10:00 am - 12:30 am EST |
| Saturday - Sunday |
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10:00 am - 6:00 pm EST |
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Great Britain & Northern Ireland
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0800-404-9723 (toll free)
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| Monday - Friday |
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9:00 am - 7:00 pm GMT |
| Saturday |
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9:00 am - 5:00 pm GMT |
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Closed |
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Australia
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1-800-251-838 (toll free)
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| Monday - Friday |
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9:00 am - 8:00 pm AEST |
| Saturday - Sunday |
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9:00 am - 4:00 pm AEST |
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New Zealand
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0800-442-100 (toll free)
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| Monday - Friday |
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11:00 am - 10:00 pm NZST |
| Saturday - Sunday |
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11:00 am - 6:00 pm NZST |
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Canada
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1-800-958-9073 (toll free)
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| Monday - Friday |
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10:00 am - 10:00 pm EST |
| Saturday - Sunday |
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10:00 am - 6:00 pm EST |
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Germany
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0800-180-7090 (toll free)
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| Monday - Friday |
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9:00 am - 17:00 pm CET |
| Saturday - Sunday |
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Closed |
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Other Locations
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Country code for the United States +
801-494-8595
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| Monday - Friday |
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10:00 am - 6:00 pm EST |
| Saturday - Sunday |
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Closed |
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