Technical Support
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ing the new driver, check the manufacturer's Web site. Usually, installation instructions will be included with the latest drivers, or available on the Web site where you downloaded them.

Once you've installed the driver, you will need to restart Windows. Run Family Tree Maker and take another look to see if your screen appears correctly.

Decreasing Hardware Acceleration

If you've updated the drivers and the display is still distorted, you can try decreasing your video card's Hardware Acceleration.

Caution: Before you make any changes, make sure you have the drivers for your video card on hand. You may need them if things don't work correctly and you need to revert the your original settings. The drivers should have been included on disk or CD-ROM when you bought your computer. Chances are you already downloaded the latest driver in the previous steps.

To decrease your video card's Hardware Acceleration:

  1. Click the Start button, select Settings, then Control Panel.

  2. Double-click the System icon, click the Performance tab, then click the Graphics button.

  3. Lower the Hardware Acceleration setting to Basic Accelerator Functions.

  4. Click OK and restart your computer.

  5. Run Family Tree Maker and take another look to see if your screen appears correctly.